Category Archives: Professional Learning Development

What characteristics do you have as a coach?

What are the personal characteristics of a coach? It’s an interesting question because the response, while apparently simple, also requires a look at characteristics that could potentially work against a coach, and their suitability to develop in an organisation in that role. … Continue reading

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Don’t let technology disruption disrupt your team: Living with change

This post was written as a guest post for Cyma (a technology and enterprise architecture consultancy), and was originally posted as Living With Change – Don’t let technology disruption disrupt your team on 16th April 2018. Hazel Owen has been helping Cyma employees with personal … Continue reading

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What is a good coaching question?

Questions are part of our everyday lives, and it’s a challenge to communicate without them. If you have ever played those games where you have to communicate without any questions you know what a fundamental role they play. There are … Continue reading

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The benefits of coaching and mentoring: A range of perspectives

I often find myself pondering why coaching and mentoring are so powerful. When I am being coached the fact that someone is listening so intently, and asking questions that in turn … even though I know they are part of … Continue reading

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Two things essential for coaching

While under discussion between coaching theorists and practitioners, there are some core competencies that most will agree contribute to being an effective coach. These core competencies are the ‘things a coach does’ before, during and after a coaching session, and … Continue reading

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Developing new understandings of self in the face of change

In the places I work, there is a requirement for innovation, responsiveness, and a comfort with change that often calls for “a culture shift: a new environment in which the majority … think in new ways, develop new skills and … Continue reading

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Uncomfortable conversations to ‘see’ the person behind the label

Diversity management is the deliberate, unwavering pursuit, when managing employees and working with clients, to ‘make visible’ “all of the significant differences between people, including perceptions of differences … such as our thinking styles or beliefs and values (Australian Multicultural Foundation, … Continue reading

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Cultural diversity and what it might look like in a business context

Given the opening up of the world and a shift to globalisation, it is important, especially in business contexts to be culturally competent – to be sensitive to differences and know how to work within a multicultural context. The following … Continue reading

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Multiculturalism in the workplace

Aotearoa New Zealand is a bicultural nation, with a growing multicultural population. It is essential that business owners and managers actively use the principles of cultural diversity as a basis for decision making and growing company culture in a way … Continue reading

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Why gender diversity enhances the workplace….

There is no doubt that diversity in the workplace can be beneficial. However, it is important to avoid generalisations, especially when referring to gender (Medland, 2012). Lynda Gratton (director of the Centre for Women in Business at London Business School), … Continue reading

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